FAQ / Help Center
Frequently asked questions about Voyana and our services.
How does Voyana work?
Simply start chatting with Voyana on WeChat or Telegram. Tell us where you want to go, when, and your preferences. Our AI will create a personalized itinerary with flights, hotels, restaurants, and activities tailored to your style and budget.
Is Voyana free to use?
Yes! Basic trip planning and travel assistance are completely free. We make money through affiliate partnerships with airlines and hotels when you book through our provided links.
How accurate are the prices?
We pull real-time prices from multiple sources to give you the most current information available. However, prices may change between when we show them and when you book. Always confirm final prices at the booking site.
Can I modify my itinerary?
Absolutely! Just chat with Voyana and ask for changes. Want a more budget-friendly option? Looking for vegetarian restaurants? Need to adjust dates? Just ask!
How does the Travel Buddy feature work?
Our AI analyzes your travel preferences, interests, and travel style to match you with compatible travelers. You can connect through our platform and plan adventures together!
Is my data safe?
Yes! We take data privacy seriously. Your personal information is encrypted and never shared with third parties without your consent. Read our Privacy Policy for more details.
Which platforms does Voyana support?
Currently, Voyana is available on WeChat and Telegram. We're working on expanding to more platforms soon!
Can I get help during my trip?
Yes! Voyana is available 24/7. If you have questions during your trip—like "What should I do if it's raining?" or "Where's the nearest ATM?"—just chat with us anytime.