Privacy Policy

Last updated: January 1, 2025

Introduction

Voyana Technology Co., Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI travel companion service.

Information We Collect

Personal Information

We may collect personal information that you provide directly, including:

  • Name and contact information
  • Travel preferences and interests
  • Payment information (processed by third-party partners)
  • Chat messages and conversation history

Automatically Collected Information

We automatically collect certain information when you use our service:

  • Device information and IP address
  • Usage patterns and preferences
  • Location data (with your permission)

How We Use Your Information

We use the collected information to:

  • Provide personalized travel recommendations
  • Improve our AI and service quality
  • Connect you with travel buddies
  • Process transactions and bookings
  • Send updates and promotional materials (with your consent)
  • Ensure security and prevent fraud

Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

  • Trusted service providers who assist in our operations
  • Travel booking partners when you make reservations
  • Law enforcement if required by law
  • Other users only with your explicit consent (for Travel Buddy matching)

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Cookies

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. See our Cookie Policy for more details.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email:

support@voyana.cn