Safety & Data Protection
Your safety and privacy are our top priorities. Learn how we protect your data and ensure your security.
Data Protection
At Voyana, we take data protection seriously. All information you share with us is encrypted using industry-standard security protocols.
- End-to-end encryption for all chats
- Secure storage of your personal information
- Regular security audits and updates
- Compliance with GDPR and international data protection laws
Travel Safety
While we can't guarantee absolute safety during your travels, we provide:
- Real-time travel alerts and safety information
- Local emergency contact numbers
- Safe accommodation recommendations
- Travel buddy verification processes
Third-Party Services
Voyana partners with trusted travel booking platforms. When you click on our links:
- You'll be redirected to official booking sites
- We may receive a small commission at no extra cost to you
- Your payment is processed securely by the booking platform
- We never store your payment information
Travel Buddy Safety
When using our Travel Buddy matching feature:
- Verify profiles and reviews before meeting
- Meet in public places initially
- Tell someone about your plans
- Report any suspicious behavior to us immediately
Reporting Concerns
If you encounter any safety issues or have concerns, please contact us immediately:
Emergency Contact
support@voyana.cn
For immediate assistance during your trip, chat with Voyana on WeChat or Telegram for real-time help.
Your Rights
You have the right to access, modify, or delete your personal data at any time. Learn more in our Privacy Policy.